Kaiser HealthConnect: A Disaster of Epic Proportions?

(originally published 11/7/2006 on zachmortensen.net) No doubt you’ve read the news: A 25-year-old Kaiser employee named Justen Deal has blown the whistle on the HMO’s multi-billion-dollar implementation of HealthConnect, Kaiser’s in-house name for the product suite provided by Epic Systems Corporation of Verona, WI. There’s no need to rehash the story here, but I would […]

Read more "Kaiser HealthConnect: A Disaster of Epic Proportions?"

Response to RaleighHIS: Meditech “Integration Story”

(originally published 11/2/2006 on zachmortensen.net) RaleighHIS asks: “Re: Meditech. How does the integration story play so well? 30+ servers, databases that need to be ‘synced’. Yet they tell the ‘integration story’ and people buy it!?” There can be little doubt that Meditech is the most-successful healthcare IT vendor today, having recently posted quarterly net income […]

Read more "Response to RaleighHIS: Meditech “Integration Story”"

Metcalfe’s Law: Manifest Destiny of Cerner and Epic?

(Originally published 10/25/2006 on zachmortensen.net) In the previous article I promised to delve into the question of how the “big three” vendors and their peers can justify themselves as legitimate niche businesses within the broader IT and services market while simultaneously scorning their smaller rivals as “niche” healthcare IT vendors. To understand the answer, we […]

Read more "Metcalfe’s Law: Manifest Destiny of Cerner and Epic?"

The Long Tail of Healthcare IT

(originally published 10/21/2006 on zachmortensen.net) If you have not already done so, you must pick up a copy of Chris Anderson’s excellent new book, The Long Tail (or at least visit his blog). It will likely change the way you think about many markets, but I’ll comment on how it applies specifically to healthcare IT. […]

Read more "The Long Tail of Healthcare IT"